How to Contact Tactacam Reveal
Tactacam Reveal Contact Information
Listed below are our top recommendations on how to get in contact with Tactacam Reveal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tactacam Reveal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tactacam LLC
100% Contact Match
Developer: Tactacam LLC
Website: Visit Tactacam Reveal Website
64.29% Contact Match
Developer: Tactacam LLC
Website: Visit Tactacam LLC Website
Reported Issues: 38 Comments
Where to start…
I purchased the Tactacam Reveal X camera after my Snyper Cam quit broadcasting via 3G. I was very happy with that set up, and was hoping for something as good with this camera and app combo.My first big issue is with the quality of the pictures sent to my iPhone and computer. The photos are quite small and you must zoom in to try to see the subject in the picture. Unfortunately, the quality is quite often too low to tell what you are looking at (I have the camera set to the highest quality setting). There’s a cost associated with downloading HD photos through the app, and even those leave a bit to be desired.The second issue I have is the app error message stating that “this camera has no photos” and “this account has no cameras”. This happens on both my iPhone and computer. Even as this message is showing, I still get notifications that I have a new photo. Sometimes it corrects it self quickly; other times it takes quite a while to finally be able to view my photos.I love being able to use the app to change settings from anywhere with my iPhone and have them take affect immediately. Unfortunately the issues that I have are likely related to this app and in order to use the camera for remote viewing, I have to use this app. If this persists, I will not be buying additional Tactacam cameras and will change camera manufacturers for next hunting season. The camera seems to be top-notch, but is mostly useless to me because of the app😣
App needs work!
i’ll update the rating if the app starts getting updated. badges should be a simple addition. Banners are a PITA esp when working on something or trying to open a banner from another app when this banner suddenly pops up. A select all deleted function is also great. Sure it’s not needed and it really does nothing but I like to delete all of the photos daily and when they are hitting corn or minerals a lot it’s impossible to keep up with deleting. It’s ashamed a GREAT camera has such a poor app. I’d pay twice as much for the camera if the app was more practical! The only thing Spartan and spypoint does better is the app. I hate to pay 400$ for a camera for the woods but after owning reconyx trail cams i’m spoiled to the best so imo get the app functionality up and tactacam will own the trail cam business. until then they are just blah.
App pictures are terrible
I have yet to pull my SD card from the camera to see the quality of pictures to it. I was really pumped after seeing the 5 star ratings online compared to the other cellular cameras and the price for a cellular camera. I gave 2 stars because the price is good and the setup is simple. The reason I can’t give it any better is the poor quality pictures that comes to the app. I have to leave the camera on 8 MP just to have somewhat of a clear photo I can see from my phone. This is the main reason for wanting a cellular camera and to avoid entering the area every time to check the SD card. If the quality of the photo improves coming to the app to where I can actually set the camera to 24 MP I’d give it a 5 star until then this is where I have to leave it.
By Nelson M Janeiro
Jan 14 2023
hello im having a moisture problem with one of my reveals and was the one i bougth 3 to 4 months ago .
what can be done about it .
the camara has so much moisture on the lens that i cant see what walks in font of it
By Lorie daspit
Dec 01 2022
Please you please check for my order .. it’s the $199.00 camera
By rory opp
Sep 14 2022
the camera wont link up to Verizon i bought two cameras and one won't work i think it is the sim card i would like to try a new card please
355 Olmstead st
Hannaford ND 58448
cell 701 650 2062
By Chris Crase
Sep 12 2022
I have been trying to contact Tactacam for several weeks now and nothing.. I cannot get a hold of anyone, anywhere. They have no problem taking my money, but when I need support, no one is there. Did I just get rippedoff?
By Phillip Taylor
Aug 22 2022
Customer service is a joke . Been waiting for weeks with no response.
By Willie D Strickland
Apr 03 2022
won't let me log in to account
By Bert Corrigan
Dec 20 2021
I purchased a TACTACAM Reveal in early November 2021. The camera worked perfectly with the exception that water leaked into the camera when it rained. At first my photos came back cloudy and after a time cleared up. However repeated rainy days caused the camera to take in too much water and the cameras eventually stopped working.
By Alan Smith
Dec 11 2021
I have Tactacam Reveal cameras & have a billing issue to sort out. Can not get Tactacam support or customer service & have been trying for 8 days straight now. They don't answer the multiple emails sent, the zendesk email requests & of course phone calls. Spent hours waiting in a silent hold for someone to answer. Just to annoy a person even more they constantly bombard your email with products they want to sell to you! They should be reported to the Better Business Bureau for their poor or non-existent customer service.
By Carolyn Heath
Dec 08 2021
I canceled my service with tactacam, they debited my account for the annual payment of 55.00. After trying to reach them for multiple times and listening to Ed and the birds singing, water gurgling hours, finally reached someone who told me I would receive my refund. That was November 10, today is December 7, still no refund. Sorriest company I have ever had to do business with.
By Greg W
Dec 07 2021
Can not get anyone on the line. It won’t let me make an account and the number to call keeps hanging up on me. This is not promising be my first Reveal camera. I’m thinking of returning it back to Bass Pro and going with another brand.
Please let me know something soon.
By Mike Tipton
Nov 22 2021
Tactacam Emily…thank you so much for the canned response!!
This is the only response I’ve gotten in a week trying to set up a new camera & no one could take a moment to make a personal phone call!!!
I don’t care about your higher than normal call volume! Taking over a week to get a response is unacceptable.
Your company may have the best camera on the market but I assure you when the word gets out about your customer service your sales will plummet!
Your CEO’s greed for sales & not staffing up for customer service will catch up.
By Thomas Witte
Nov 04 2021
Would like to change my plan but have been put on hold for several hours for several days. The cameras have worked well but every time I have to have customer assistance it takes a act of congress to get it done. They never respond to emails also.
By Marino Perez
Nov 03 2021
I have been talking to a Tactacam Support since October 25, 2021 and they are not professionals. And now they want me to send them my credit card details before they send me a replacement??? Is it not they should send me a new unit and and email me a return address for the old one?
By Dewayne Versluys
Nov 03 2021
Can’t get in touch with anyone at company having problems with billing I had a new credit card issued tried to register it for payment they keep trying to bill the old one this has been going on for over a week now they shut my account down I’ve emailed them but to no avail I’m trying to Facebook them now but still no answer I’ve got 3 cameras and about to go and get get stealth cameras at least I can contact a person
By William Burchfield
Oct 28 2021
I have new reveal camera that will not send pictures to my phone unless I’m close to camera. Ed has reset camera several times but no results. Need to talk to a live person. Not happy with new camera right now!
By Ian mccabe
Oct 18 2021
Im not getting my pictures from the app it says i dont have an active acount but i do and have payed it was working fine up untill a couple days ago
Sep 30 2021
My camera takes a picture and sends it in setup mode but when turned to On it won't take or send pictures. Ive sent 3 emails to tactacam and followed that stupid Ed and no results. no-one will return my email or contact me
By George koudelka
Sep 23 2021
I got the reveal camera for Christmas last year from my kids.I set it up last week and did a update and it will not get a signal.
By Dennis perkins
Aug 23 2021
Trying to activate 2nd camera it will not activate. I have sent 2 emails and called twice on hold for over an hour no one answers
By Harold Ingram
Aug 18 2021
The problem is "SUPPORT" will not answer my email's. I have sent 3 emails and no response. The website states someone will contact me within 24 hrs after submission, It's been a damn week and nothing for the 3 emails.. All I get is that automated "ED" when I call... REVEAL will not take the update!!! I have 3 cameras. 2 of them worked perfect with the update and 1 will not accept it..
Aug 06 2021
I’ve sent multiple emails now on hold for an hour and still no help! You took my money and my account says Not Active and no one is there to assist!!!!
By Chase Petit
Jul 30 2021
I have 3 of the reveal cameras all worked fine and had service this past hunting season, after the season i has deactivated all three and about 2 months ago I had reactivated wont and had no issues got service within a couple seconds of turning it on but yesterday I had reactivated the other 2 and they will not connect and get a signal. I tried multiple times and setup locations with the same results NO SIGNAL. So can you please help me resolve the problem so I can get signal to them and begin receiving pictures to my phone. Thanks
By David Myers
Jul 26 2021
When I open the tactacam reveal app it tells me to log in so when I do it tells me Incorrect username or password. I changed the password just in case I didn't remember but still the same problem. Never had an issue until today.
By Casper Dixon
Jul 04 2021
My camera will not find signal. It had it when I originally set it up. The batteries died and now it won’t find signal. I’ve tried it in several locations and still nothing
Jun 15 2021
Reveal stopped sending pics…4/15 and support has been absent! No return emails! New X is working sparingly! Not happy with Tactacam as they have no troubles taking my monthly fee!
By Gary Denison
Jun 12 2021
can not reset password - camera will not connect - signal is good and will not let me access my account. been working fine since i bought it Mat 8th.
By Willie DuPont
May 29 2021
Reactivated four cameras and all get no signal. I paid for all the cams. Please help
May 23 2021
Will not let me log in keeps saying invalid e mail
By THOMAS MERONEK
May 17 2021
Not able to contact you folks by telephone (Land Line) My camera fell over while set up into some weeds last week. Wind was blowing
and camera took several hundred pictures. How do I delete them from my phone? Is there a number I can use to contact a real person?
By Melanie Whitr
Feb 15 2021
Both of my cameras stopped working on same day (day payment for cell service was due/paid). This happened once before so I went to unlimited service. Customer support says it is my cellular provider but app says I have excellent signal. Customer support then said I had to go to camera to fix- hard since they are 3 hours away. Then after posting bad review, my camera worked for one day.
Surely there must be a way to trouble shoot/fix this without me being on site.
By Todd classon
Jan 31 2021
I can not log in and when I try to change password it is saying my email is invalid
By William loyd
Dec 05 2020
Trigger speed is to fast on camera. Takes pic before animal gets in the frame. I tried walking in front of it and it does same thing. If I run by it I will be in the pic. I’ve lowered sensitivity to medium but it didn’t help. I’ve watched deer walk by it on the trail and it misses them. Camera is about 20 feet from trail but distance doesn’t seem to matter
By Gary Hooper
Dec 01 2020
My brand new tactacam reveal wont connect to cell signal. It keeps searching but always says no signal. I drove all over the county and it still says no signal. And yes I followed the directions. The antenna is connected. Batteries are installed correctly and brand new 16 GB sdcard. What do I do. Also I bought a unlimited plan.
By Howard Field
Nov 29 2020
Will not let me login..doesn't allow me to reset password..please help!
By Nicholas aloi
Oct 19 2020
I having issue gettin signal what do I do I new camera
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This has something to do with the SIM card. Always try popping it out, wiping it down gently, and reinserting in the camera. Make sure the SIM card is seated properly and clicked into place. Sometimes it helps to use a coin to push it in all the way if you can't get it with your fingers.Where is Tactacam headquarters? ›
Tactacam is located in America's Heartland
A visit to Tactacam takes you to the southeast corner of Minnesota, where our friendly, highly trained customer service team works to satisfy you with ongoing customer care.
- Press and hold the center button (power button) on the Reveal unit.
- The device should visibly power off, continue to hold the center button until the device turns on.
- After the power is back on, you will see the Seek Reveal intro screen, continue to hold the center button.
If the signal is weak your camera may not send the photos to your phone, but rather timeout and save them to the SD card. This is because there is not enough signal at the time of transmission. Data limit: If you have reached your data limit.How can I talk to a person at Tactacam? ›
Please contact us at email@example.com or (218) 282-5650.What cell service does Tactacam use? ›
The Reveal wireless camera operates on AT&T and Verizon Nationwide 4G/LTE network. The camera has a fast and easy setup with its optical character recognition (OCR) scanned right from the LCD camera screen using the free Tactacam Reveal mobile app on your cellular phone.Who is the owner of Tactacam? ›
Benjamin Stern - Owner - Tactacam | LinkedIn.Where is Tactacam manufactured? ›
Tactacam, who's owners have strong ties to Wisconsin, currently operate out of Illinios with some shipping being done in Indiana. Peel and her husband Jeff got involved when they visited Wisconsin on a hunt and met Ben Stern.How long does it take for Tactacam to ship? ›
After an order is placed, we do our best to have it ready to ship within 3-5 business days. Orders with expedited shipping (overnight or 2-day) received after 12pm CST will be processed the next business day.How do I reboot my camera app? ›
Method 1: Restart the Camera
Exit the camera app on your Android. Wait for few minutes and then tap on the Camera icon to restart the app.
Reset camera app on Windows 10
Step 1 On your PC, go to Settings > Apps > Apps & features > Camera. Step 2 Select Camera app and click Advanced options. Step 3 Click Reset.
If your smartphone refuses to send or receive picture messages, check that data connection is active and enabled on your device. If you're using Wi-Fi, temporarily disable Wi-Fi and use cellular data. You cannot send MMS over Wi-Fi, so you should make sure you have an active cellular/mobile data plan.Why is my trail camera not sending pictures? ›
Reasons your trail camera isn't taking pictures include damaged SD card, dead batteries, wrong settings or location, and corrosion. Most of these problems are easy to fix. Here's what to check on your memory card, battery, and settings to get back to shooting great wildlife footage.What causes phone not to send pictures? ›
If the smartphone refuses to send a picture message, check from the drop-down menu if the mobile data is switched on. If you are using Wi-Fi try temporarily disabling it and use cellular data. Service providers don't allow you to send MMS over Wi-Fi so make sure you have an active data package or sufficient balance.How do you talk to people on camera? ›
- Know your main points – Avoid being scripted. ...
- Be Animated. ...
- Remember to smile. ...
- Posture is power. ...
- Don't let the fear of making a mistake take away from your performance. ...
- Talk slow and concisely. ...
- Brief pauses between sentences for edit points.
get connected? Download and open the Tactacam APP from your App store on your Phone or Tablet. Follow the App's on-screen instructions. To turn on your Tactacam WiFi = While your Tactacam is in pause mode push and hold the Mode Button for 2 sec you will see the blue LED indicator light turn on and start blinking.Do you have to have Verizon to use Tactacam? ›
Q: Can you use this one if you dont have at&t or verizon? Yes! The cellular service of the camera has nothing to do with your phone provider. It's…Will cellular trail cameras work without cell service? ›
The simple answer is no. A cellular trail camera uses cellular connectivity to transmit images to a cloud-based system. If you want to view your pictures on your smart devices soon after they're taken, you should ensure your camera can consistently connect to a cellular connection.Does Tactacam work with Verizon? ›
96 FOOT flash and detection range! Lightening fast trigger! 32gb Class 10 U3 sd card required (Recommended brand - Tactacam) 12 AA batteries or Tactacam Lithium battery cartridge required. Includes Verizon and AT&T sim cards.How long will a Tactacam battery last? ›
To sum up, Lithium batteries are the most recommended thanks to their durability and outstanding performance. At high traffic areas, a set of full Lithium batteries can take over 4,500-5,000 images.
This camera has very good picture quality . You can choose between 8 , 12 and 24 mp . The Reveal also has the multi shot option . I also like that you can change the settings on the camera right front the comfort of home while your camera is out in the woods !Which Tactacam is best for hunting? ›
Tactacam 5.0 now features an improved 8x zoom to bring your target closer than ever! All this is what makes the Tactacam 5.0 the best-hunting action camera on the market.Who are Tactacam competitors? ›
Tactacam top competitors include: USCAGroup, Eurooptic Ltd, Sports Junction, Night Vision Who is the CEO of Tactacam?Are there any cameras made in the USA? ›
AV Costar® is an American company that designs and manufactures industry-leading megapixel network surveillance cameras in the United States. AV Costar is proud that we are Made in America, and that our competitive, proven surveillance cameras are used around the world.How often will my Tactacam reveal send pictures? ›
Once/24 hours: Receive your photos once daily.
(This will be listed in military time.) You will also only receive 200 pictures at a time.
Live View can be accessed when the camera is in setup mode, and in the field, it gives you the real-time ability to check the framing and level of the shots your camera will record.Is Tactacam waterproof? ›
TACTACAM 6.0 Action Camera, 4k 60 FPS, 8X Zoom, Waterproof, Integrated Image Stabilization, One Touch Operation (6.0) Amazon's Choice highlights highly rated, well-priced products available to ship immediately.Why has my camera app stopped working? ›
Sometimes, the issue is your cache and data files. These files could be corrupt and the reason why your camera isnt working. To fix unfortunately, camera has stopped on Android, you should clear the camera cache and data files.Why is my camera not responding? ›
Restart Android and Clear RAM
One of the easiest ways to fix camera errors is to reboot your phone immediately. Just like we choose to restart a computer when we face unknown problems. Sometimes it works because your phone will perform better by automatically clearing RAM (Random-access memory).
- No Other App Uses Camera. ...
- Force Stop Camera. ...
- Clear Camera Cache. ...
- Check Camera App Permissions. ...
- Disable Battery Saver Mode. ...
- Enable System-Wide Camera Access. ...
- Make Sure Your Phone Temperature is Low. ...
- Check Storage.
The Reset Default or Camera Settings function only resets the shooting settings of the camera to their default settings.Can you uninstall and reinstall camera app? ›
After removing the Camera app, you can open Microsoft Store app to search for Windows Camera app to download and install it again on your PC.How do I reset my camera offline? ›
Unplug the camera from the power source, and plug it back in. Wait up to 5 minutes for the camera to restart.What is the difference between initialize and reset? ›
Performing Camera Settings Reset will reset the settings made at the time of shooting to the default settings, while performing Initialize will reset all other settings that were not reset using Camera Settings Reset.How do I access my camera in system settings? ›
Settings. Tap Site Settings. Tap Microphone or Camera. Tap to turn the microphone or camera on or off.How do I enable camera app in settings? ›
- On your phone, open the Settings app.
- Tap Apps.
- Tap the app you want to change. If you can't find it, tap See all apps. ...
- Tap Permissions. If you allowed or denied any permissions for the app, you'll find them here.
- To change a permission setting, tap it, then choose Allow or Don't allow.
- Tap Apps. Tap Settings. Tap More Settings or Mobile Data or Mobile Networks. Tap Access Point names.
- Tap More or Menu. Tap Save.
- Tap the Home Button to return to your home screen.
Clear Cache and Data
You know each app includes cache files that are used to save data. Sometimes cache files are corrupt, leading to Android MMS not downloading. To fix this issue, it is necessary to clear the cache and data for the messaging app.
Tap the conversation with an undelivered message. Tap the timestamp of the undelivered message. Tap Switch to text (SMS/MMS).Why is my Tactacam not sending pictures? ›
This is because there is not enough signal at the time of transmission. Data limit: If you have reached your data limit. SD card: Incompatible, faulty/failing, or full SD cards will stop sending photos to your app.
- Remove the batteries. Wait 60 seconds and re-insert.
- Press and hold the power button for 30 seconds.
- Press the reset button, if your trail camera has one.
Trail cameras can shoot 20,000 photos on a set of batteries. And last as long as 8-12 months. Some factors affecting battery life include shooting video, using rechargeable batteries, temperature, night shooting, and trigger delay.Why can't I send or receive pictures on my iPhone? ›
If your iPhone is connected to the internet and you still cant send pictures, try to reset your network settings. Performing a network reset restores the network setting in your iPhone back to its factory settings. Any bugs or issues you may be facing with your network will be cleared.Why iPhone will not send pictures? ›
Solution 1: Make Sure MMS Messaging is Enabled
Otherwise, your picture message will not be delivered, no matter how much you try. Step 1: On your iPhone, go to the Settings and then click on the Messages. Step 2: Now, check if MMS Messaging is enabled. If not, then enable it and try again to send a picture.
If the connection is not working well, then you may meet the iPhone not receiving pictures in text messages error. So you should make sure that your iPhone is connected to a stable network whether you are using Wi-Fi or Cellular data. You can turn off and turn on Cellular or Wi-Fi to refresh the connection.Will Tactacam work without cell service? ›
You can use the Reveal cameras as regular trail cams without a data plan. You will NOT want to activate them in your app because that will automatically add them to your current subscription.Will Tactacam work with weak signal? ›
The Tactacam REVEAL Extended Range Antenna delivers enhanced reception designed to boost the cellular signal for your trail camera in areas of low coverage. The included 6.5-foot cable enables better positioning options to capture optimum reception. Superior reception in areas of low cellular coverage.Why does my Tactacam say no SIM card? ›
This is usually due to the sim card not getting good contact with the sim pin in the camera. To fix this place a piece of stick tape on the back of the sim card but not over the metal chip area of the card.Can you use a cellular trail camera without a subscription? ›
Do Cellular Trail Cameras Require A Subscription. The answer is YES because you need to pay subscription fees to enable your cellular trail camera to transmit data. Generally speaking, a cellular trail camera plan costs $5 to $10 for every 1,000 photos.How can I boost my cell camera signal? ›
- Power the device OFF and then back ON. ...
- Try positioning the antenna at a different angle.
- Try using a long-range cellular antenna (#CA-01).
- Make sure to test the signal outdoors or next to a window.
Averse weather, interference from building materials or terrain, distance from your nearest cell tower, or network overload can all contribute to poor signal.How can I test my camera signal? ›
Ensure the following is configured under 'Camera constraints'. Click 'Get media', and you should see your webcam footage appear on the left square. Click 'Connect', and you should see your webcam footage appear on the right square. Click 'Hand up' to conclude the test.How do I force my camera to reset? ›
- Locate the RESET button on the camera.
- Using a pointed object (like a ballpoint pen), press and hold the RESET button for 2-3 seconds.
- Release the RESET button.
Method 1: Restart the Camera
Exit the camera app on your Android. Wait for few minutes and then tap on the Camera icon to restart the app.
Whereas, the Factory Reset or Initialize function resets all the settings that the Reset Default or Camera Settings function does, as well as other functions like Date or Time Setup and Wi-Fi® settings.Why can't I detect my SIM card? ›
The reason why your phone show no SIM card error is that your phone is unable to properly read the contents of your SIM card. This usually happens when your SIM card is not installed properly, it is damaged, or your phone has software problems after a software update.What to do if SIM is not detecting? ›
- Solution 1: Reboot Your Device.
- Solution 2: If Reboot Fails, Shut Down Your Phone.
- Solution 3: Adjust the SIM Card.
- Solution 4: Remove, Clean, and Re-Insert Your SIM Card.
- Solution 5: Clear the Cache Data.
- Solution 6: Switch on Airplane Mode.
- Solution 7: Choose Network Operator.
Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly. Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card.